This site uses cookies to provide you with a personalised browsing experience. By using this site you thereby agree to our terms of use of cookies as set out in our Cookie Policy.

It appears that JavaScript or cookies are currently disabled in your browser. You will need to enable them in your browser settings to activate certain features on our site.
It's our 19th anniversary!

Trading platforms

MetaTrader 4 and MetaTrader 5

  1. What are the IP addresses for demo, live and contest accounts?
  2. How do I change my MetaTrader 4 / MetaTrader 5 password?
  3. How do I trace an IP address?
  4. Why do I see "No Connection" when I try to connect to MetaTrader 4 / MetaTrader 5?
  5. Why do I keep seeing the message "Invalid account" in MetaTrader 4 / MetaTrader 5?
  6. Why do I see the message "Trade context is busy" when I try to make a MetaTrader transaction?
  7. What time is displayed in MetaTrader?
  8. What is a trailing stop? Will it be triggered if I am offline?
  9. What should I do if I forget the password to my demo account?
  10. What can I find in my MT4 trading report?
  11. What can I find in my MT5 trading report?
  12. Why do I get the "Trade is disabled" message when I try to place or change a MetaTrader order?
  13. Why can't I find certain trading instruments in the "Market Watch" window?
  14. How can I download quote histories in MetaTrader?
  15. Why did I lose the information in my "Account History"?
  16. Why did a bar/candle disappear from my chart?
  17. How can I install MetaTrader on Mac OS?
  18. Why does the order close automatically when I open a locked position on an instrument in MT5?
  19. How can I use VPS hosting in MetaTrader?

Fix-ContractsTrader

  1. Fix-ContractsTrader gives me 3 choices for how much I can invest in a trade. Can I enter a different amount?
  2. Can I change the "Payout" or "Protection Level" of a Fix-Contract manually?
  3. According to what time does the Fix-ContractsTrader platform operate?
  4. Is the functionality of the Fix-ContractsTrader platform preserved in the mobile application?

Do you have any questions?

Call one of our
specialists.

Live chat with an online consultant.

Find an answer on
our forum

Loading...   Loading...

Attention

We're sorry, an error has occurred. Please try again later.
Notification of this error has been sent to our technical support team.

Return

Attention

Our technical support team is unavailable on weekends – from 00:00 EET Saturday to 00:00 EET Monday – when the Forex market is closed. You can get in touch with us around the clock from Monday to Friday.

Try reaching us again during our working hours or send an e-mail to info@alpari.com.

Share:

Alpari group:

  • Alpari Limited, Suite 305, Griffith Corporate Centre, Kingstown, Saint Vincent and the Grenadines, is incorporated under registered number 20389 IBC 2012 by the Registrar of International Business Companies, registered by the Financial Services Authority of Saint Vincent and the Grenadines.
  • Alpari Research & Analysis Limited, 17 Ensign House, Admirals Way, Canary Wharf, London, United Kingdom, E14 9XQ (financial research and analysis for the Alpari сompanies).

Alpari is a member of The Financial Commission, an international organization engaged in the resolution of disputes within the financial services industry in the Forex market.

Risk disclaimer: Before trading, you should ensure that you fully understand the risks involved in leveraged trading and have the required experience.

Privacy policy
Copyrights
Anti-money laundering policy

© 1998-2019 Alpari Limited

This site is operated technically by Al Accept Solutions Limited (registered at 17 Ensign House, Admirals Way, Canary Wharf, London), a subsidiary of Alpari Limited

Close
Back to top