FAQ

Here you'll find answers to some of the questions that we get asked most often by our clients. If you still can't find what you're looking for, our specialists will be happy to help.

Frequently asked questions

Forex trading hours
What happens when I leave my Forex positions open overnight?
How is commission on pro.ecn.mt4 and ecn.mt5 accounts calculated?
What are the server addresses for demo, live and contest accounts?
What is a trailing stop? Will one be triggered if I am offline?
How long does it take for Alpari to process wire transfers from abroad?
How long will it take for the funds I withdrew through WebMoney/Skrill to be posted to my account?
Methods of verifying the account manager and documentation to activate the proposal
How do I open and activate a PAMM Account?

How to get started with Forex

  • steps

    Register with myAlpari

  • steps

    Open an account and make a deposit

  • steps

    Start trading in the MetaTrader platform

myAlpari
General information

In this section, you’ll find all the information you need to start trading with Alpari. Find out how to register with myAlpari, open and top up accounts, change your settings, withdraw funds, and so on.

Funds transfers

Alpari offers a wide variety of funds transfer methods. Choose the one that suits you best. In our FAQ, you’ll find general information about the ins and outs of account deposits and withdrawals via wire transfer, bank cards, and through electronic payment systems.

Forex trading
Trading conditions

Detailed information both on the conditions under which you can trade Forex with Alpari, as well as on the calculations of the main indicators on accounts will give you a better understanding of how everything works and give you more control over your trading.

Trading patforms

Want to find out how to change your MetaTrader password, or how to install the platform on macOS? Find the answer to these and other common questions about the MetaTrader 4 and MetaTrader 5 platforms in our FAQ.

Investments
PAMM accounts

General terms and principles of the PAMM account service. Important information for investors and managers. Here you’ll find answers to the most frequently asked questions to make your work even more convenient.

PAMM portfolios

Investing funds in a ready-made PAMM portfolio or assembling your own using our special have their unique features. Our FAQ will help you with your funds investments and risk diversification.

Special offers and contests
The Alpari Cashback program

Answers to the most frequently asked questions about the Alpari Cashback loyalty program. Find out how to sign up for it, what the Capital and Energy wallets are, what discounts are available, and the finer points of how the program works.

Contests

Useful information for those who not only want to trade Forex, but prove their skills by competing with other traders. Find out how you can take part in Alpari’s contests.

There's a better website for you

A new exciting website with services that better suit your location has recently launched!

Sign up here to collect your 30% Welcome Bonus.