Here you will find answers to some of the questions we get asked most often. If you can’t find what you are looking for, feel free to get in touch with us. We will be glad to help clear things up for you.
myAlpari is your secure personal area on our site where you can manage your Alpari accounts. In this section you can find out how to register for myAlpari, why you should register, how to change your passwords and more.
Here you can learn the intricacies of trading Forex (e.g. what a pip is, how leverage works, how to calculate required margin and how swaps work) and binary options (e.g. selling before expiry and how much money you get back on losing trades).
Detailed answers to the most frequently asked questions about the Alpari Bonus Program. Find out about the registration process, how to collect points and exchange them for discounts plus all the other aspects of the program.
Here you will find information about MetaTrader 4 (e.g. which IP address to use, what information can be found in trading reports and what different error messages in the platform mean) as well as OptionTrader (e.g. how to enter an investment amount manually and whether you can change your payout or protection level manually).
This section covers some of the terminology we use with our investment funds ("back-end load", "success fee", "rollover", etc.) as well as the terms of investment (e.g. the minimum investment amount, how requests work and how to withdraw funds).
Here you will find answers to some of the questions we get most often from contestants in our trading contests. You can find out why you are not showing up in the rankings, how to reenter contests, how to claim prizes and more.
This section is for PAMM managers and investors. Here you will find answers to the most frequently asked questions about PAMM Accounts.
This section provides information about our ready-made PAMM Portfolios (e.g. what types of investment strategies we offer and how to invest and withdraw funds) as well as our custom portfolio builder (e.g. how to add accounts to a custom portfolio and how the minimum investment level is determined).
In this section you can learn more about the terminology of structured products ("product maturity", "participation rate", "capital protection", etc.) and about how these products work (e.g. how to purchase a product, how requests work and how to sell a product).