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Top up your account via one-click payment in Alpari's mobile apps

Top up your account via one-click payment in Alpari's mobile apps

Processing Time

Several hours. In some exceptional cases, the processing centre may need to initiate an inquiry into your payment. If this happens, it may take longer for the funds to be credited to your account. If you follow the directions carefully, the chances that the processing centre will need to interfere will be reduced significantly.

Commission

2.5%

Required documents

To make deposits via bank card, you will need to provide our Payments department with the following documents:

  • A scanned copy or photo of your passport
  • A scanned copy or photo of the bank card (front and back). On the front, the cardholder's full name must be visible, along with the "valid until" date of the card, the name of the bank that issued the card, and the first six and the last four digits of the card number (the rest of the digits must be covered). The copy or scan of the reverse side should show the cardholder's signature. The CVC2/CVV2 code must be covered. See example.
  • If you are transferring funds from a prepaid or virtual credit card (one where the cardholder's name is not shown), you will need to send the Payments department a scan of the official confirmation letter from the issuing bank verifying that you are the cardholder. The document must contain the card number, your full name, and bear the stamp of the bank that issued the card.

If you want to use more than one card to make deposits, please provide a scanned copy of each card.

You can upload scans of your passport and bank card in the "My Account" "Client Profile" section of myAlpari.

Procedure

  1. Log in to myAlpari via Alpari Invest or Alpari Mobile.
  2. Click on the wallet icon.
  3. Select "Top up account".
  4. Select the bank card payment method, select the account you want to top up and the amount, then press "Continue".
  5. Enter your card details. These details will be saved, and next time you'll be able to simply select the card.
  6. Select the card and press "Continue".
  7. If the funds don't appear on your account within 2 working days, please send your payment confirmation to our Payments department, and they will investigate the matter with the bank.

Important information

We kindly ask that you take the following into account:

  • Deposits can only be made from bank cards in the account holder's name.
  • The minimum transfer amount is 5 USD / 5 EUR.
  • The maximum transfer amount is 10,000 USD / 8,500 EUR.
  • The sending bank may charge an additional commission fee for performing the operation. Before proceeding with any transfers, we recommend checking this information with your bank.
  • The funds transferred from your bank card will be credited to a separate, secure, transitory account, which is created automatically upon making a deposit via bank card and is denominated in the deposit currency.
  • Upon making a deposit via bank card, subsequent withdrawals can only be made to the same bank account, or the funds can be transferred internally to another account in the client's name.
  • Transfers from third parties are not accepted. Funds that are not accepted are returned to the sender.
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