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What documents do I need to send the Payments Department when making a deposit with my credit or debit card?

Before funds can be deposited to your account from your credit or debit card, you will need to provide the Payments Department with a scan or photograph of the card (front and back) and of the cardholder’s passport (2-page spread with photo). The scan or photo of the front of the card should show the full name of the cardholder, the name of the issuing bank, the expiration date, and the first 6 and last 4 digits of the card number, while the remaining digits should be covered. The scan or photo of the back side should show the cardholder’s signature, but not the CVC2 or CVV2 code. You will need to provide a scan or photo for each card used.

When making a deposit from a virtual or prepaid card, you will also need to provide a scan or photo of an official letter from the issuing bank, verifying that you are the cardholder. The bank card number, your full name and a stamp from the bank which issued the card should all be indicated and visible on the document.

You can send a scan or copy of this documentation to [email protected] or upload them to "My Account" - "Client Profile" - "Upload Your Documents" section of myAlpari.

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