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Changes to working regime over the New Year holidays

02 Feb 201811:17

Dear clients,

As the holidays are closing in we here at Alpari would like to wish you a happy New Year! Please note that there will be some changes to the working regimes for the following company departments:

Department 29.12 01.01 02.01 03.01 04.01 05.01
Client Support as usual day off as usual as usual as usual as usual
Client Payment Processing1 from 9:00 until 15:002 day off from 9:00 until 18:003 from 9:00 until 18:003 as usual4 as usual
Technical Support until 22:00 day off from 10:00 as usual as usual as usual
Partner Program as usual day off day off day off day off day off
Operators until 22:00 day off from 10:00 as usual as usual as usual

Time indicated: GMT+3.

On 31st December and 1st January the departments indicated above will not be working. On 8th January, 2018, work will resume as normal.

If you have any questions, please don’t hesitate to contact one of our specialists via our online chat, service, through Viber, by email at [email protected] or by telephone on +44 8449 869559.

Best Regards,


  1. For questions and information regarding payments on the dates specified above, please contact our specialists from 9:00 to 18:00. 01.01.2018 — New Year’s holiday.
  2. Applications for withdrawal are accepted for execution until 12:00 (GMT+3).
  3. Only applications for deposits and internal transfers will be executed.
  4. Bank transfers in USD and EUR through As Expobank will resume on the 4th of January, 2018. Transfers in USD and EUR through Ameriabank, as well as transfers through As Expobank in RUR will resume on the 8th of January, 2018.


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