Changes in working hours over the New Year holidays

26 Dec 201911:25

Dear clients,

We would like to congratulate you on the upcoming celebrations and draw your attention to changes in the working hours of our departments:

Department

28.12

01.01

02.01

Customer Support

00:00–17:00

closed

08:00–00:00

Payment Processing

07:00–15:00

closed

usual schedule

Partner Program

08:30–14:00

closed

closed

Operator

00:00–21:00

closed

06:00–00:00

Timezone is EET.

On December 30, 2019, all of the listed departments operate as usual.

Starting January 3, 2020, all of these departments will resume their usual working hours, with the exception of the Partner Program Department. The department will return to work on January 9, 2020.

If you have any questions, please don’t hesitate to contact one of our specialists via our online chat service, through Viber, on Skype (calls only), by email at info@alpari.com, or by telephone on +44 8449 869559.

Best regards,
Alpari

Note:

1. Client bank payments made via Ameriabank will be processed until December 30, 2019 inclusive. Furthermore, the bank will be closed until 08.01.2020. Client payments through Sberbank Kazakhstan will be made through December 31, 2019 inclusive. Furthermore, the bank will be closed until 05.01.2020.

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