A safety net from the Commission’s compensation fund of up to 20,000 USD for a single complaint.
Unbiased assessments of disputes free of charge.
Fast and effective regulation of disputes with brokers.
The Financial Commission has created a special compensation fund which is supported by 10% of the Commission’s participants’ monthly subscription. The compensation funds act as an insurance policy for all clients of members, which provides protection of up to 20,000 EUR in the event that a member refuses to adhere to a judgement made by the Financial Commission. Find out more here.
Any company client can refer to the Commission as long as the company is a member of the Financial Commission and the client has received an official response from the broker regarding an unresolved dispute that the client deems unsatisfactory.
After the trader has submitted their complaint, the Financial Commission reviews it and makes a decision within 1-2 weeks.
Committee decisions taken regarding the assessment of disputes submitted to the Financial Commission must be complied with by the brokers who are registered members of the Commission.
Where brokers refuse to comply with decisions taken by the Financial Commission committee for resolving disputes, compensation is paid to the trader from the special compensation fund.